ACIMEX provides further services in addition to the design and realization of lifting beams and devices for lifting heavy loads.
Effective maintenance for ACIMEX vacuum lifters
As a key service aimed at our clients, and to ensure the sustainability of our vacuum lifters, we deliver a list of spare parts with each device as well as an instruction manual. These elements thus allow each user to establish their own preventive maintenance plan depending on the hours of use of their ACIMEX device.
The longevity and performance of the apparatus depends on regular preventive maintenance (every 6 months). An inspection is required to verify that the lifting device is in perfect working order and provides complete safety for users.
This periodic visit should be planned with or without a maintenance contract.
Some checkpoints of a preventive maintenance:
- Check the vacuum tank and strategic elements (vacuum pump, valve for example)
- Check the tightness of the circuit
- Check and change suction cups if necessary
We offer the possibility to our customers to maintain their lifters according to an upstream maintenance contract. Our experts come on site, diagnose and modify according to component wear.
Our technical staff also intervenes in case of breakdown or failure of ACIMEX devices. As a first step, we provide phone support (during office hours). One of our technicians remotely notices the problem and helps you solve it.
If the problem persists, corrective maintenance on site will be proposed as soon as possible.
Commissioning of ACIMEX apparatus
Commissioning is also included in our services. After delivering the device, we visit the site and perform the commissioning, and then using the customer’s parts we test the load capacity in its actual situation while adding an extra safety margin.
This commissioning stage allows us to train the user personnel in the manipulation of the lifter beam and the handling of loads, in the use of the push buttons box, etc., and hence to fully understand the functioning of our devices while observing all the safety rules.
We also offer the possibility to our customers and prospective customers of using rented lifter beams for the duration of a construction site (e.g.: for the installation of slabs).
A warranty that is specific to ACIMEX products
ACIMEX guarantees and takes the responsibility for a fault only if the device is maintained in good condition using recommended ACIMEX spare parts. The use of any other spare parts from an outside supplier could endanger the safety of the personnel employed to use the lifting beam and would not fall within the terms of the warranty contract.
ACIMEX, the expert in heavy handling, works with you on your projects. Please contact us or ask us for a quote.